Terms of Service - Updated 01/30/2018

Warranties

All completed services besides consultations provided by PCKicks Computer Help Force, Inc. and unless notified are backed up by our 29-day guarantee. During the period of 29 days PCKicks Computer Help Force, Inc. offers a complementary service and or consultation in store or over the phone if problems are found relating to subject of service at no cost.

During the 29 day guarantee period the number of complementary warranty service calls is at a maximum of 2 times. Additional visits after this limit will constitute as a new case.

This grace period is not valid for problems not relating to issues that have not been touched by PCKicks Computer Help Force, Inc. (i.e., requested service for display problems, but using grace period to fix a hard drive issue) or any unforeseen impending failure from another situation or component in the system. Issues of this nature will be regarded as a new case; no exceptions.

Terms of Use

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

Permission is granted to temporarily download one copy of the materials (information or software) on the PCKicks Computer Help Force web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: 
modify or copy the materials; use the materials for any commercial or personal purpose, or for any public display (commercial or non-commercial); 
attempt to decompile or reverse engineer any software contained on the PCKicks Computer Help Force web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server.
 This license shall automatically terminate if you violate any of these restrictions and may be terminated by PCKicks Computer Help Force at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimers

PCKicks Computer Help Force, Inc. reserves the right to deny service to anyone without prejudice. All service fees set on this website are not negotiable for price adjustments; no exceptions.

The materials on the PCKicks Computer Help Force web site are provided "as is". PCKicks Computer Help Force makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, PCKicks Computer Help Force does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

PCKicks assumes no liabilities or damages to commercial or personal parties and their property from damages caused by external or internal sources and or factors not limiting to environmental, technical, circumstantial, and accidental by customers, third parties or PCKicks Computer Help Force, Inc. employees and staff, or by an “Act of God" nor any issues that may arise from aging hardware, user negligence and “by chance”

During service, PCKicks does not warrant hardware in our possession to be covered by any warranties, specified or implied. All dropped off systems by customers will not be held after a holding period of 3 months at PCKicks, systems of this nature will be repurposed or recycled at PCKicks' discretion.

All data is backed up by default from the user's profile folder (ie. C:\users\username for Windows based machines \home\username for Linux and macOS) It is the customer's responsibility to inform staff if other custom locations where additional data resides in. PCKicks assumes no responsibility for any data lost from any data transaction, failing hardware or error by our staff.

For any hardware replacement services PCKicks Computer Help Force, Inc. requires ether the system requiring the service dropped off at PCKicks or a non-refundable deposit of 80% of the value of the part in question for any parts ordered. Parts ordered will take 1-4 weeks depending on the availability of the part. Customers who wish to cancel the order during the part ordering process will be charged a cancellation and restocking fee of $20 plus 75% of the value of the part.

Customer cancellations or PCKicks' inability to solve any request for service before completion will be charged a "consultation fee" of $20 upon notifying of the issue.

By calling, requesting help or using our services you agree to these terms.

Pricing Policy

PCKicks Computer Help Force, Inc. does not offer any form of price matching or protection. All transcations of our services are considered final and PCKicks Computer Help Force, Inc. does not offer any refunds of any sort. All service fees set on this website are not negotiable for price adjustments; no exceptions. All prices listed on our e-store are under Canadian Dollars, unless stated otherwise.